KITS Online Training Institute is delighted to be one of the best leading IT online training with best experienced IT professionals and skilled resources. We provides best SAP CS online training by well trained and certified trainers. SAP Customer Service (CS) is a valuable module in SAP ERP and it is an extension of SD module and PM module. Plant maintenance module gives the addresses processes in the in-house maintenance functions in customer service handles service provided to the customer. It is mainly used for high quality customer support as after sale service in the industry. We have been offering courses to consultants, companies so that they can meet all the challenges in their respective technologies. Training given by us are of high quality and we also provide cost effective learning.

SAP CS Course Content

Overview on Customer service

CS Integration with Other Modules
CS – SD Integration
CS – QM Integration
CS – FI Integration
CS – CO Integration
CS – PP Integration
CS – MM Integration
CS – HR Integration
Organisational elements in Customer service Module
Master data in Customer service
Installed Base Management
Functional Location
Serial Number Management
Work Centre
Cost Centre
Activity Pricing
Warranty & Types
Status Profiles
DIP Profile

In-House Repair Process

. Service Notification
. Repair Order
. Service Order
. Resource Related Billing

Repair-At-Site Process

. Service Notification
. Service Order
. Resource Related Billing

Annual Maintenance Contract Process

. Contracts
. Task Lists
. Maintenance Plan

Third Party Repair Process

. Service Notification
. Service Order
. Resource Related Billing

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